Section 01
What We Publish
Menujoys is an editorial atlas of restaurant menus. We publish content that helps a curious diner decide what to order or where to visit. That includes menu sections, item names and descriptions, prices when we can confirm them, opening hours, addresses, dietary notes, and short editorial highlights.
Every published page is built from one or more of these sources:
- Submissions from restaurant owners or authorized representatives via the Add Your Menu form.
- Public information shared on a restaurant's official website, official social channels, or printed menu.
- Reasonable, factual updates suggested by visitors via the Suggest an Update flow.
- First-hand visit notes by Menujoys city editors.
Every page is reviewed by a real editor before publish. We do not auto-publish scraped data.
Section 02
What We Avoid
Some kinds of content do not belong on Menujoys, regardless of who submits them:
- Hateful, discriminatory, or abusive language.
- Personal attacks on individuals — staff, owners, visitors.
- Misleading or invented menu items, prices, or claims.
- Copyrighted material reproduced without permission.
- Content that markets or promotes illegal activity.
- Anonymous star ratings, review wars, or anything that turns the page into a grievance forum.
- Sponsored content disguised as editorial picks.
Reviews are not the focus. Menujoys is not a review platform. We may quote short editor's notes, but we do not host star ratings, anonymous reviews, or rating wars.
Section 03
Listing Quality Standards
Each restaurant listing aims to meet a small but firm bar:
- One unique address. Every page represents a single physical location. Multiple branches each get their own page.
- Sourced details. Prices, hours, and contact info are tied to a verifiable source.
- Stamped freshness. Each page shows the last review date.
- Accurate framing. We label uncertain details ("when available") rather than overclaim.
- Editorial tone. Descriptions are short, calm, and free of marketing fluff.
- Quiet visual hierarchy. Sections, popular picks, and prices are easy to scan.
Pages that fall below the bar are flagged for editorial review and may be temporarily hidden until corrected.
Section 04
Data Signals We Surface
Every menu page is built around a small set of useful, time-stamped signals. Here's the full catalog:
| Signal | What it shows | Source |
|---|---|---|
| Last updated | The date a real editor last reviewed the page. | Editorial |
| Prices when available | Per-item prices we can confirm; sections are labelled "from $X" when prices vary. | Owner / public menu |
| Menu categories | Sections from starters to sweets. | Owner / public menu |
| Opening hours | Weekly hours and holiday notes when shared. | Owner / Google / official site |
| Dietary labels | Vegetarian / vegan / gluten-friendly / nut-free flags. | Owner / public menu |
| Popular picks | Editor-curated favourites or owner-marked highlights. | Editorial / Owner |
| Address & map | One unique address per page; map embed where licensed. | Owner / official site |
Section 05
Sourcing Guide
When information could be wrong, we'd rather be cautious than confident. Editors weight sources roughly like this:
- Owner submission via claim flow. Highest weight — verified business email + signed acceptance of the Content Policy.
- Restaurant's own website / printed menu / official social channels. Strong weight when retrieved within the last 30 days.
- Editor in-person visit. Strong weight; includes a photo of the menu in situ.
- Visitor-suggested update with verifiable source. Reviewed individually; receipts, dated photos, or links rate higher than recollection.
- Government or licensing data. Used for closures, address changes, and ownership transfers.
What "Updated" means
The "Last updated" stamp at the top of each menu page reflects the most recent confirmed review pass. It does not mean every line was visited yesterday — it means the editor reviewed the listing in light of all sources we have.
Section 06
Photo Policy
We aim for warm, useful imagery and clear ownership of every photo on the platform.
- Owners on Studio or Atelier tier can upload up to 12 of their own photos with a confirmation that they hold the rights.
- Editorial photography by Menujoys staff is credited "Photo: Menujoys / [editor]".
- Press, partner, and Creative Commons photos require a clear license note in our records.
- We do not scrape photos from review sites, social media, or third parties without permission.
- Visitor-submitted photos may appear only on update reviews to verify a fact — never publicly attributed without consent.
Spotted a photo we shouldn't be using? Email us via the contact form, topic "Copyright / takedown". We'll review within 3 working days, and remove the asset during the review.
Section 07
Update Submissions
Anyone can suggest an update through the Suggest an Update form. Submissions are read by an editor before publishing.
What we look for
- A clear description of the change (what's wrong, what's right).
- A reasonable source (a recent visit, an official page, an email confirmation).
- Civil, factual language.
What we may do
- Publish the update directly if it's clearly verifiable.
- Reach out for clarification if something is ambiguous.
- Hold an update if we suspect bad-faith submission (competitor sabotage, etc.).
- Decline if the change is unsubstantiated, abusive, or out of scope.
Service level
Most updates are reviewed within 1–3 working days. Closure notices are escalated and typically published within 24h of confirmation.
Section 08
Restaurant Owner Rights
If you own or represent a restaurant on Menujoys, you can:
- Claim your listing to manage menu, hours, and contact details.
- Submit menu and price updates through the claim flow or the suggest-update form.
- Request the removal of inaccurate content or unauthorized photos.
- Ask for the listing to be hidden if the location is permanently closed or rebranded.
- Move ownership of a claim to a new manager via a written request from the previous claimant.
We aim to respond to ownership-related requests within 2 working days.
Section 09
Dispute Resolution
Sometimes an owner and an update-suggester disagree. Here's how we handle it.
- Acknowledge. We confirm receipt to all parties within 1 working day.
- Hold. The disputed claim is paused on the public listing — usually marked "under review".
- Compare sources. An editor reviews the evidence on both sides.
- Decide. The editor publishes the version best supported by sources, or holds the section if neither side can verify.
- Communicate. Both parties receive a short note explaining the decision.
If you disagree with an editor decision, you can escalate via the contact form with topic "Copyright / takedown" or "General support". A different editor will re-review.
Section 10
Editor Pledges
Five things our editors agree to, in writing, when they join the team:
- No paid placement. Editor's joy picks are unpaid forever.
- Conflicts disclosed. Editors recuse themselves from listings where they have a personal or financial interest.
- Speak plainly. No marketing fluff, no purple prose. We earn trust by being calm.
- Cite sources. When in doubt, link out.
- Listen first. If a reader, owner, or staff member tells us something looks wrong, we read it before defending it.
Need to flag content?
Suggest an update or write to our editorial team — we read every message.