Section 01
Overview
Menujoys is a menu discovery platform. We collect the smallest amount of information needed to run the service: form submissions, basic site analytics, and account data when restaurants claim listings. We do not sell personal information, and we do not run advertising networks on the site.
The short version: we collect what you give us, what helps us understand traffic in aggregate, and the technical bits a website needs. We don't sell your data. We don't run ads. We use the smallest set of cookies that keeps the site useful.
Section 02
Information We Collect
Information you give us
- Contact form: name, email, message, and any details you choose to share.
- Suggest-update form: optional name, email, and the update content.
- Add-your-menu form: business contact details, restaurant information, and an optional menu file.
- Claim-listing form: ownership-verification details, role, business email, optional verification document.
- Newsletter signup (footer): email only.
Information collected automatically
- Standard server logs (IP address, user agent, timestamps).
- Aggregate analytics (page views, referring sites, broad geography).
- Cookies set by Menujoys (see Section 06) for session, preference, and analytics purposes.
Section 03
How We Use Information
- To respond to your messages and process update / claim submissions.
- To verify ownership before granting restaurant claim access.
- To improve the site, fix bugs, and understand which content is useful.
- To detect abuse, spam, or harmful activity.
- To comply with legal obligations.
We do not use personal data to build advertising profiles. We do not enrich it from third-party data brokers.
Section 04
Legal Bases (GDPR)
If you're in the EU/UK or another GDPR-equivalent jurisdiction, our processing relies on these legal bases:
| Activity | Legal basis |
|---|---|
| Replying to contact / update / claim forms | Contractual / legitimate interest |
| Operating restaurant accounts | Contract |
| Aggregate analytics | Legitimate interest (with cookie consent for non-essential cookies) |
| Newsletter | Consent |
| Security & abuse prevention | Legitimate interest |
| Legal compliance | Legal obligation |
Section 05
Sharing & Sub-processors
We do not sell personal information. We share data only with:
- Service providers who help us operate the site (hosting, analytics, email, error tracking).
- Restaurant owners - only when an update or claim is clearly addressed to them.
- Authorities, when required by law.
Sub-processor list
| Provider | Purpose | Region |
|---|---|---|
| Cloud hosting | Site hosting & static delivery | EU + US |
| Email service | Transactional & newsletter email | US |
| Analytics | Aggregated traffic & performance | EU |
| Error tracking | Crash reports & site reliability | EU + US |
| Form processor | Receiving form submissions | US |
All sub-processors are bound by contractual confidentiality and data-processing agreements.
Section 06
Cookies in Detail
Cookies are small text files stored on your device. Menujoys uses three categories:
- Essential cookies - required for site functions like form submission and security. These cannot be turned off.
- Preference cookies - remember small choices (banner dismissed, regional preference).
- Analytics cookies - help us understand which menus and cities people explore most, in aggregate.
No advertising cookies. Menujoys does not run third-party advertising networks or sell visitor data to advertisers.
| Name | Purpose | Type | Duration |
|---|---|---|---|
| mj_session | Keeps your session active across pages. | Essential | Session |
| mj_consent | Stores your cookie banner preferences. | Preference | 1 year |
| mj_locale | Remembers the regional view you've chosen. | Preference | 1 year |
| mj_theme | Stores any future light / dark theme preference. | Preference | 1 year |
| _ga | Anonymous traffic analytics. | Analytics | 2 years |
| _gid | Anonymous traffic analytics. | Analytics | 24 hours |
| _pa_session | Privacy-friendly analytics session tracking. | Analytics | 30 minutes |
Section 07
Managing Cookies
You can clear or block cookies through your browser settings. Most browsers let you:
- See which cookies are stored.
- Delete cookies for a specific site.
- Block third-party cookies.
- Use private / incognito mode for a session-only experience.
Blocking essential cookies may stop forms from working as expected. We aim to keep our consent banner short - accept all, reject non-essential, or fine-tune by category.
Section 08
Your Rights & Choices
Depending on where you live, you may have rights to:
- Access - get a copy of the personal data we hold about you.
- Correct - fix anything inaccurate.
- Delete - ask us to remove your data when there's no overriding need to keep it.
- Restrict - limit how we process your data.
- Object - including objecting to legitimate-interest processing.
- Portability - receive your data in a machine-readable format.
- Withdraw consent - for any processing based on consent (newsletter, optional cookies).
- Lodge a complaint - with your local data protection authority.
To make a request, write to us via the contact form with the details we need to verify your identity. We aim to respond within 30 days.
Section 09
Data Retention
| Record type | Retention |
|---|---|
| Contact / update form submissions | Up to 24 months from receipt |
| Add-your-menu submissions | For the lifetime of the active listing |
| Claim records | For the lifetime of the active claim + 24 months |
| Newsletter subscribers | Until unsubscribed |
| Analytics (aggregated) | Up to 24 months |
| Server logs | Up to 90 days |
Section 10
International Transfers
Some sub-processors operate outside your home country. When we transfer data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) and adequacy decisions where they apply. EU/UK personal data is hosted on EU-region infrastructure where possible.
Section 11
Children's Privacy
Menujoys is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us so we can remove it.
Section 12
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of the page reflects the most recent change. Significant changes will be highlighted on the homepage for a reasonable period; subscribers will be notified by email.
Section 13
Contact
Questions about this policy? Reach our team via the contact page and select "Copyright / takedown" or "General support" as your topic.
Privacy questions?
Write to our team - we read and respond to every privacy request, usually within 7 working days.